Frequently Asked Questions

Frequently Asked Questions

1/How can I check the status of my order?

By tracking through the website or contacting customer service

2/ What can be considered as a document for the online order purchase process?

We will send you a stamped purchase invoice from the store by email.

3/Can I cancel my order?

You can cancel your order before it is shipped by contacting customer service via email or WhatsApp.

4/How can I modify a request that has been made?

You can modify your order by contacting customer service via email or WhatsApp.

Comments

One comment

F S

F S

4 months ago

هل جميع القطع مصنوعة من الذهب او ان هناك بعض القطع مطليه بالذهب ليست ذهب؟ هل هناك ختم العيار في كل القطع؟

Cedar Jewel

Cedar Jewel

4 months ago

ايه نعم جميع القطع المعروضه ذهب ٢١&١٨ مختوم على حسب العيار وتوحد علامة تجارية للمصنع

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